Privacy Policy

Last Updated On 21-Sep-2023

Effective Date: 21-Sep-2023

This Privacy Policy describes the policies of

Groupe Voyages VP,
75 rue queen, montreal,
Québec, Canada,
h3c 2n6.

Email: ac.levartpv@selrahc,
Phone: 514-342-8656

regarding the collection, use, and disclosure of your information that we collect when you use our website (groupevoyagesvp.ca).
(the “Site”). By accessing or using
the
Site, you consent to the collection, use, and
disclosure of your information in accordance with this
Privacy Policy. If you do not agree to the same terms,
please do not access or use the Site.

We may change this Privacy Policy at any time without
notice and will publish the revised Policy on the Site. The revised Policy
will be effective 180 days after being published on the
Service, and your continued access or use of the Site after this period
will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend periodically checking this page.

• 1. Information We Collect:
  

  We will collect and process the following personal information about you:

  1. Name and surname
  2. Email
  3. Phone
  4. Address

• 2. How We Use Your Information:
  

  We will use the information we collect
  about you for the following purposes:

  1. Browsing activity
  2. Marketing / Promotion
  3. User account creation
  4. Customer feedback collection
  5. Customer order management
  6. Site protection
  7. Dispute resolution
  8. User account management
  9. Providing the information you request
  10. Properly processing your requests
  11. Establishing and maintaining our business relationship with you
  12. Complying with legal requirements

  If we wish to use your information for other purposes, we will ask for your consent and will only use your information if we receive your
  consent, and then only for the purposes for which you have given your
  consent, unless the law requires otherwise.

• 3. Retention of Your Information:
  

  We will keep your personal information with us for 90 days to 2 years after the termination of user accounts or as long as we need it to achieve the purposes for which it was collected, as stated in this Privacy Policy. We may need to retain certain information for longer periods, such as record keeping/reporting in accordance with applicable law or for other legitimate reasons such as enforcing legal rights, preventing fraud, etc. Residual anonymous information and aggregated information, which do not identify you (directly or indirectly), may be stored indefinitely.

• 4. Your Rights:
  

  Under applicable law, you may have
  the right to access your personal data, correct or delete it, receive a copy of your personal data, limit or object to the active processing of your data, request us to share (port) your personal information with another entity, withdraw any consent you have given us to process your data, the right to file a complaint with a supervisory authority, and other relevant rights under applicable laws. To exercise these rights, you can write to us at
  ac.levartpv@selrahc
  We will respond to your request in accordance with applicable law.

  You can choose not to receive direct marketing communications
  or the profiling we do for
  marketing purposes by writing to us at
  ac.levartpv@selrahc

  Please note that if you do not allow us to collect
  or process the required personal information or withdraw the consent to
  process the required personal information for required purposes, you may not be able to access
  or use the services for which your information
  was requested.

• 5. Cookies, etc.
  

  To learn more about how we use these technologies
  and your choices regarding these tracking technologies, please refer to our
  Cookie Policy.

• 6. Security:
  

  The security of your information is important to
  us, and we will use reasonable security measures
  to prevent loss, misuse, or unauthorized modification of your information under our
  control. However, given the inherent risks, we cannot guarantee absolute security and,
  therefore, we cannot assure or guarantee the security of all information you provide to us,
  and you do so at your own risk.

• 7. Complaints / Data Protection Officer:
  

  If you have any questions or concerns regarding the
  processing of your information that is available
  to us, you can send an email to our designated data protection officer:
  Charles Richer at
  Groupe Voyages VP,
  
  Email: ac.levartpv@selrahc
  
  We will process your concerns in accordance with applicable law.

• 8. Third-Party Services and Websites
  

  This Policy applies solely to our Site and does not extend to websites, products, or services provided by third parties. We assume no responsibility for the privacy practices of these third parties.

  When you click on a link and leave the Groupe Voyages VP website, the information exchanged from that point on is no longer subject to Groupe Voyages VP’s privacy policy but to that of the redirecting site. We encourage you, as a precaution, to read the privacy policy of the respective site.

• 9. Hosting and Storage
  

  Your personal information is currently hosted in Quebec, Canada, but also in the United States with service providers. Your personal information hosted in the United States is subject to different personal information protection rules, as governed by locally applicable laws, and may be disclosed to governments, courts, or law enforcement or regulatory agencies in that country, in accordance with the laws in force therein. However, our practices regarding your personal information will continue to be governed at all times by this privacy policy.

• 10. Personal Information of Minors
  

  We do not knowingly collect personal information from individuals under the age of 18. If you are under 18, you should not provide us with your personal information without the consent of your parent or guardian. If you are a parent or guardian and discover that your child under the age of 18 has provided personal information without consent, you can notify us using the contact information in the “Contact Us” section below and request that we delete the personal information of that child from our systems.